Shipping Policy
Thank you for shopping at PhysioSunit Online Store. This Shipping Policy explains how digital downloads and Print-on-Demand (POD) physical products are delivered to you.
1. Digital Download Products (Instant Delivery)
1.1 Delivery Method
All digital products—such as exercise charts, handouts, guides, and PDFs—are delivered instantly after payment.
You will receive:
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A download link on the order confirmation page
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An email containing the same link
No physical shipping is required.
1.2 No Shipping Charges
Digital downloads do not incur shipping or handling fees.
1.3 Download Issues
If you face any difficulty accessing your files, please contact us at:
sunitekka@gmail.com
We will assist you promptly.
2. Print-on-Demand (POD) Physical Products
We offer select physical products (e.g., posters, prints) produced and shipped through third-party print partners.
All POD items are printed only after an order is placed.
1.3 Download Issues
When you order a physical item:
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You place an order on our website.
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We receive your order and manually submit the print request to the third-party using the shipping address you provided at checkout.
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The print partners produce the item and ship it directly to you.
This workflow ensures quality control and accurate order fulfilment.
2.2 Production & Shipping Time
Production and delivery timelines vary depending on the product, printing queue, and delivery location.
Estimated delivery dates are calculated during order placement.
These timelines are estimates only, and actual delivery times may differ due to:
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Courier delays
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Regional logistics
Holidays or high-volume periods
2.3 Shipping Fees
Shipping charges for POD products are calculated at checkout and depend on:
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Product type and size
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Delivery location
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Courier rates determined by Canva Print’s logistics partners
2.4 Shipping Destinations
POD items can be delivered to regions supported by the delivery network.
Availability may vary based on product type and destination.
2.5 Tracking Information
If the courier partner provides tracking for your shipment, we will share those details via email.
Tracking availability depends on the product and the courier service.
2.6 Customs, Duties & Taxes
For Indian deliveries, taxes are generally included in the product or shipping price.
For international orders (if allowed), additional customs duties may apply and are the responsibility of the customer.
2.7 Damaged or Incorrect POD Items
If your physical item arrives damaged, misprinted, or incorrect, please notify us within 7 days of delivery.
Email us at:
sunitekka@gmail.com
Include clear photos of:
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The product
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The defect
The packaging
3. Combined Orders
If your cart contains both digital and POD products:
Digital items will be delivered instantly via email.
POD items will be shipped separately once production is complete.
4. Responsibility & Transparency
PhysioSunit Online Store is the seller and primary point of contact for:
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Order inquiries
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Shipping questions
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Refunds or replacements
Third-party print partners act solely as the manufacturing and shipping service for POD items.
Customer support and communication remain our responsibility.
5. Contact Us
For any questions regarding shipping, delivery timelines, or order support, please contact:
sunitekka@gmailcom
🌐 https://shop.physiosunit.com